TaraNova Vacation Club: Support Staff

We have a special, hand-picked team of experienced and caring consultants. Their main goal is to ensure our member's satisfaction. We enjoy only if you enjoy! Call, e-mail, or fax our team and we will do whatever is necessary to meet your needs.

Rosanne Guanabara, Vacation Supervisor

Rosanne Guanabara has been employed by TaraNova since 1994. She brings a professional, positive and dedicated attitude to the Club, and provides exceptional quality in member service. Rosanne is adept in assisting members with all their TaraNova vacation needs.

Rosanne has been in the vacation club industry since 1991. As a TaraNova member, Rosanne has visited many TaraNova and RCI locations over the years and, as a result, uses her first hand experience to give information and guidance to the membership when booking their holidays. Rosanne oversees the reservation division of TaraNova and is the Club Supervisor directly responsible for orientation and New Member enquires..

Rosanne welcomes your calls and looks forward to helping you with all your membership service needs.

Teresa Knapp, Executive Director

In 1996, Teresa Knapp was instrumental and successful in spear-heading the legal right for TaraNova members to operate their club, ensuring that control of the Club was put in the hands of the members.

As your executive director, Teresa is the link between the Board of Governors and the day-to-day operations of the Club. She is dedicated to providing quality service to the members and to promote TaraNova within the vacation industry..

Teresa represents TaraNova with Resorts Condominiums International (RCI), Cooperative Association of Resort Exchangers (CARE) and American Resort Development Association (ARDA). Teresa received the Richard Gallardo Service Award from CARE. This award is given to the individual recognized for Outstanding Service and has been nominated for the Life Time Acheivement Award. She also sits on the Ethics Committe of CARE which oversees and enforces the strict code of ethics of the CARE organization. She also represents TaraNova with various governmental bodies and is dedicated to ensuring high ethical standards within the timeshare/vacation club industry.

She is a Registered Real Estate Agent, has been in the timeshare/ vacation club industry since 1988 and was instrumental in the formation of TaraNova in 1991. She has worked within all areas of the vacation club industry and is knowledgeable in all aspects of the business.

The National Register'sWho's Who in Executives & Professsionals inducted Teresa into the National Register for her high level of recognizble succss in her respective field.

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